Terms of Service
1. Agreement to Terms
These Terms of Service ('Terms') constitute a legally binding agreement between you and Relead Pty Ltd (61688610611), trading as Concora ('Concora', 'we', 'us', 'our'), a company registered in Queensland, Australia.
By creating an account, accessing, or using the Concora application at concora.app ('the Service'), you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
If you are using Concora on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.
2. Description of Service
Concora is an AI-powered Bible study and preaching assistance tool that listens via your device's microphone and surfaces contextually relevant Bible passages in real time. The Service operates across three modes:
Context Mode: Surfaces relevant biblical topic tiles every 30 seconds as you preach or teach
Quote Mode: Identifies Bible verses cited by reference or quoted verbatim and displays the full text
Concordance Mode: Accepts a spoken keyword or phrase and returns a curated set of related Bible verses
The Service is designed as a personal study and preaching companion. It is not a substitute for personal biblical study, theological education, or pastoral counsel.
3. Accounts
3.1 Eligibility
You must be at least 13 years of age to create a Concora account. By creating an account, you represent that you meet this requirement.
3.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials. You must not share your login details with any other person. You are responsible for all activity that occurs under your account.
You must notify us immediately at [email protected] if you become aware of any unauthorised access to or use of your account.
3.3 Accurate Information
You agree to provide accurate and current information when creating your account and to keep this information up to date.
3.4 Account Termination by You
You may delete your account at any time from within the application. Upon deletion, your personal data will be permanently removed from our systems. This action is irreversible.
4. Subscriptions and Payments
4.1 Free Trial
New accounts receive a 14-day free trial with full access to the Service. No payment is required to begin your trial. At the end of the trial period, continued access requires a paid subscription.
4.2 Subscription Plans
Concora offers the following subscription plans:
Solo Weekly: AUD $4 per week
Solo Monthly: AUD $12 per month
Solo Annual: AUD $99 per year
Ministry Monthly: AUD $59 per month (includes up to 4 sub-user seats)
Ministry Annual: AUD $499 per year (includes up to 4 sub-user seats)
Prices are inclusive of applicable taxes unless otherwise stated. We reserve the right to change pricing with reasonable notice. Price changes will not affect your current billing period.
4.3 Billing
Subscriptions are billed in advance on a recurring basis (weekly, monthly, or annually, depending on your plan). Payment is processed by Stripe. By subscribing, you authorise Stripe to charge your payment method on a recurring basis until you cancel.
4.4 Cancellation
You may cancel your subscription at any time from within the application via the Account settings. Upon cancellation, your access will continue until the end of your current billing period. No refunds are issued for unused portions of a billing period.
If you cancel and your subscription expires, you will lose access to the Service. Your account and any locally stored session history will remain accessible if you resubscribe.
4.5 Failed Payments
If a payment fails, we will attempt to notify you by email. Access to the Service may be suspended if payment cannot be collected. You are responsible for ensuring your payment details are current and valid.
4.6 Refunds
All subscription fees are non-refundable except where required by applicable Australian consumer law. If you believe you are entitled to a refund under the Australian Consumer Law, please contact us at [email protected].
5. Ministry Tier - Organisation Accounts
5.1 Primary User Responsibilities
The Ministry plan allows the primary account holder to invite up to 4 sub-users to access the Service under their subscription. The primary user is responsible for managing their organisation's membership, including inviting and removing sub-users.
5.2 Sub-User Access
Sub-users access the Service under the primary user's subscription. Sub-users do not have billing controls and cannot independently manage the subscription. Sub-user access is tied entirely to the primary user's subscription status.
5.3 Cancellation Cascade
If the primary user's subscription is cancelled or expires, all sub-users under that organisation will simultaneously lose access to the Service at the end of the billing period.
5.4 Removal of Sub-Users
The primary user may remove sub-users from their organisation at any time. Removal results in immediate loss of access for the removed user. The removed user will be notified by email.
5.5 Invite Links
Organisation invite links are single-use, time-limited, and tied to the inviting organisation. Expired or already-used invite links are invalid. We are not responsible for invite links shared with unintended recipients.
6. Acceptable Use
You agree to use Concora only for lawful purposes and in a manner consistent with these Terms. You must not:
Use the Service to engage in any unlawful, harmful, or fraudulent activity
Attempt to reverse engineer, decompile, or extract the source code of the application
Use automated scripts, bots, or tools to access or scrape the Service
Attempt to gain unauthorised access to any part of the Service or its infrastructure
Share your account credentials or allow others to access your account
Misrepresent your identity or affiliation when using the Service
Use the Service in any way that could damage, disable, or impair the Service or its servers
Attempt to circumvent the paywall, trial limits, or subscription enforcement
7. AI-Generated Content and Disclaimer
7.1 Nature of AI Outputs
Concora uses artificial intelligence (the Anthropic Claude API) to surface Bible verse suggestions based on spoken content. All outputs are AI-generated and are intended as reference suggestions only.
7.2 No Theological Authority
Concora is a study tool, not a theological authority. The verses and references surfaced by the application are generated algorithmically and may not always reflect accurate theological context, doctrinal position, or appropriate application. You are responsible for verifying the accuracy and appropriateness of any verse or reference before using it in ministry, teaching, or preaching.
7.3 No Pastoral or Professional Advice
Nothing produced by Concora constitutes pastoral counsel, theological advice, or professional guidance of any kind. Always exercise your own biblical discernment and consult qualified theological resources as appropriate.
7.4 Accuracy of Bible Text
While we take care to surface accurate Bible verse text in the translation selected by the user, we do not guarantee that all verse text is error-free. Always verify important passages against a trusted Bible source.
8. Intellectual Property
8.1 Our Intellectual Property
All content, software, design, trademarks, logos, and materials comprising the Concora application are owned by or licensed to Relead Pty Ltd and are protected by Australian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the Service without our express written permission.
8.2 Bible Text Licensing
Bible translations available in Concora are provided under their respective licences. We acknowledge the intellectual property rights of the translation publishers. The translations available in Concora are used under applicable licences for the purpose of personal and educational use.
Bible verse text is retrieved via the BollsLife API. We acknowledge the intellectual property rights of both BollsLife and the respective translation publishers. Translations are accessed under applicable licences for the purpose of personal and educational use.
8.3 Your Content
You retain ownership of any content you provide to the Service, including your spoken words and any saved session data. By using the Service, you grant us a limited, non-exclusive licence to process your content as necessary to provide the Service. We do not claim ownership over your content and do not use it for any purpose beyond operating the Service.
9. Privacy
Your use of Concora is also governed by our Privacy Policy, available at concora.app/privacy. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
10. Availability and Service Changes
10.1 Service Availability
We aim to provide continuous access to the Service but do not guarantee that the Service will be available at all times. The Service may be unavailable due to scheduled maintenance, unplanned outages, or circumstances beyond our control.
10.2 Changes to the Service
We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time. We will provide reasonable notice of material changes where possible. Your continued use of the Service following any changes constitutes acceptance of those changes.
10.3 Service Discontinuation
In the event that we discontinue the Service entirely, we will provide subscribers with at least 30 days' written notice and will issue pro-rata refunds for any unused prepaid subscription periods.
11. Limitation of Liability
To the maximum extent permitted by applicable Australian law, Relead Pty Ltd, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to:
Loss of data or session history
Errors or omissions in AI-generated verse suggestions
Service interruptions or downtime
Unauthorised access to your account
Our total liability to you for any claim arising from your use of the Service shall not exceed the total amount paid by you to us in the 12 months preceding the claim.
Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law, which cannot be lawfully excluded or limited.
12. Indemnification
You agree to indemnify, defend, and hold harmless Relead Pty Ltd and its directors, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Service in violation of these Terms or applicable law.
13. Termination
13.1 Termination by Us
We reserve the right to suspend or terminate your account at our sole discretion if you:
Violate these Terms or our Acceptable Use policy
Engage in fraudulent, abusive, or illegal activity
Fail to pay subscription fees when due
Engage in conduct that we reasonably believe may harm other users or the Service
Where possible, we will provide notice prior to termination. In cases of serious breach, we may terminate your account immediately without notice.
13.2 Effect of Termination
Upon termination of your account for any reason, your access to the Service will cease immediately. Any locally stored session history remains on your device until you clear it. We are not required to retain or provide copies of your data following termination.
14. Governing Law and Disputes
These Terms are governed by the laws of Queensland, Australia. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
Before initiating formal proceedings, we encourage you to contact us at [email protected] to attempt to resolve any dispute informally.
15. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the effective date at the top of this document. For material changes, we will notify you by email at least 14 days before the changes take effect.
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your subscription.
16. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Relead Pty Ltd with respect to your use of the Service and supersede all prior agreements, representations, and understandings.
18. Contact Us
If you have any questions about these Terms, please contact us:
Relead Pty Ltd
Trading as Concora
Queensland, Australia
Email: [email protected]
Website: concora.app