Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Relead Pty Ltd (61688610611), trading as Concora ("Concora," "we," "us," "our"), a company registered in Queensland, Australia.

By creating an account, accessing, or using the Concora application at concora.app ("the Service"), you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

2. Description of Service

Concora is an AI-powered Bible study and preaching assistance tool. The Service consists of two core features:

• Sermon Mode: Listens via your device's microphone as you preach, teach, or record, and surfaces the relevant Bible reference and passage the instant you quote it — by direct reference or from memory.
• Study Mode: Accepts a typed keyword or phrase and returns a curated set of related Bible verses, for use during preparation and personal study.

The Service is designed as a personal study and preaching companion. It is not a substitute for personal biblical study, theological education, or pastoral counsel.

3. Accounts

3.1 Eligibility

You must be at least 13 years of age to create a Concora account. By creating an account, you represent that you meet this requirement.

3.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. You must not share your login details with any other person. You are responsible for all activity that occurs under your account.

You must notify us immediately at [email protected] if you become aware of any unauthorised access to or use of your account.

3.3 Accurate Information

You agree to provide accurate and current information when creating your account and to keep this information up to date.

3.4 Account Termination by You

You may delete your account at any time from within the application. Upon deletion, your personal data will be permanently removed from our systems. This action is irreversible.

4. Subscriptions and Payments

4.1 Free Trial

New accounts receive a 14-day free trial with full access to the Service. No payment method is required to begin your trial. At the end of the trial period, continued access requires an active paid subscription.

4.2 Subscription Plans

Concora currently offers the following subscription plan:

• Weekly: AUD $5 per week
• Monthly: AUD $15 per month
• Annual: AUD $149 per year

Prices are inclusive of applicable taxes unless otherwise stated. We reserve the right to change pricing with reasonable notice. Price changes will not affect your current billing period.

4.3 Billing

Subscriptions are billed in advance on a recurring basis (weekly, monthly, or annually, depending on your plan). Payment is processed by Stripe. By subscribing, you authorise Stripe to charge your payment method on a recurring basis until you cancel.

4.4 Cancellation

You may cancel your subscription at any time from within the application via Account settings. Upon cancellation, your access will continue until the end of your current billing period. No refunds are issued for unused portions of a billing period.

If your subscription expires without renewal, you will lose access to the Service. Your account will remain accessible if you resubscribe.

4.5 Failed Payments

If a payment fails, we will attempt to notify you by email. Access to the Service may be suspended if payment cannot be collected. You are responsible for ensuring your payment details are current and valid.

4.6 Refunds

All subscription fees are non-refundable except where required by applicable Australian consumer law. If you believe you are entitled to a refund under the Australian Consumer Law, please contact us at [email protected].

5. Acceptable Use

You agree to use Concora only for lawful purposes and in a manner consistent with these Terms. You must not:

• Use the Service to engage in any unlawful, harmful, or fraudulent activity
• Attempt to reverse engineer, decompile, or extract the source code of the application
• Use automated scripts, bots, or tools to access or scrape the Service
• Attempt to gain unauthorised access to any part of the Service or its infrastructure
• Share your account credentials or allow others to access your account
• Misrepresent your identity or affiliation when using the Service
• Use the Service in any way that could damage, disable, or impair the Service or its servers
• Attempt to circumvent the paywall, trial limits, or subscription enforcement

6. AI-Generated Content and Disclaimer

6.1 Nature of AI Outputs

Concora uses several third-party AI and machine learning services — including Deepgram for speech transcription, and OpenAI and Anthropic's Claude for scripture identification — to surface Bible verse suggestions based on spoken or typed content. All outputs are AI-generated and are intended as reference suggestions only.

6.2 No Theological Authority

Concora is a study tool, not a theological authority. The verses and references surfaced by the application are generated algorithmically and may not always reflect accurate theological context, doctrinal position, or appropriate application. You are responsible for verifying the accuracy and appropriateness of any verse or reference before using it in ministry, teaching, or preaching.

6.3 No Pastoral or Professional Advice

Nothing produced by Concora constitutes pastoral counsel, theological advice, or professional guidance of any kind. Always exercise your own biblical discernment and consult qualified theological resources as appropriate.

6.4 Accuracy of Bible Text

While we take care to surface accurate Bible verse text in the translation selected by the user, we do not guarantee that all verse text is error-free. Always verify important passages against a trusted Bible source.

7. Intellectual Property

7.1 Our Intellectual Property

All content, software, design, trademarks, logos, and materials comprising the Concora application are owned by or licensed to Relead Pty Ltd and are protected by Australian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the Service without our express written permission.

7.2 Bible Text Licensing

Bible verse text is retrieved via the Bolls Life API. We acknowledge the intellectual property rights of both Bolls Life and the respective translation publishers. Translations are accessed under applicable licences for the purpose of personal and educational use.

7.3 Your Content

You retain ownership of any content you provide to the Service, including your spoken words and any content submitted through Study Mode. By using the Service, you grant us a limited, non-exclusive licence to process your content — including transmitting it to the third-party AI services described in our Privacy Policy — as necessary to provide the Service. We do not claim ownership over your content and do not use it for any purpose beyond operating the Service.

8. Privacy

Your use of Concora is also governed by our Privacy Policy, which describes in detail how your audio, transcript, and account data are handled, including by our third-party service providers. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

9. Availability and Service Changes

9.1 Service Availability

We aim to provide continuous access to the Service but do not guarantee that the Service will be available at all times. The Service may be unavailable due to scheduled maintenance, unplanned outages, or circumstances beyond our control.

9.2 Changes to the Service

We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time. We will provide reasonable notice of material changes where possible. Your continued use of the Service following any changes constitutes acceptance of those changes.

9.3 Service Discontinuation

In the event that we discontinue the Service entirely, we will provide subscribers with at least 30 days' written notice and will issue pro-rata refunds for any unused prepaid subscription periods.

10. Limitation of Liability

To the maximum extent permitted by applicable Australian law, Relead Pty Ltd, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to:

• Errors or omissions in AI-generated verse suggestions
• Service interruptions or downtime
• Unauthorised access to your account

Our total liability to you for any claim arising from your use of the Service shall not exceed the total amount paid by you to us in the 12 months preceding the claim.

Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law, which cannot be lawfully excluded or limited.

11. Indemnification

You agree to indemnify, defend, and hold harmless Relead Pty Ltd and its directors, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Service in violation of these Terms or applicable law.

12. Termination

12.1 Termination by Us

We reserve the right to suspend or terminate your account at our sole discretion if you:

• Violate these Terms or our Acceptable Use policy
• Engage in fraudulent, abusive, or illegal activity
• Fail to pay subscription fees when due
• Engage in conduct that we reasonably believe may harm other users or the Service

Where possible, we will provide notice prior to termination. In cases of serious breach, we may terminate your account immediately without notice.

12.2 Effect of Termination

Upon termination of your account for any reason, your access to the Service will cease immediately. We are not required to retain or provide copies of your data following termination.

13. Governing Law and Disputes

These Terms are governed by the laws of Queensland, Australia. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

Before initiating formal proceedings, we encourage you to contact us at [email protected] to attempt to resolve any dispute informally.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this document. For material changes, we will notify you by email at least 14 days before the changes take effect.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your subscription.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Relead Pty Ltd with respect to your use of the Service and supersede all prior agreements, representations, and understandings.

17. Contact Us

If you have any questions about these Terms, please contact us: